Billing allows you to simplify, automate and increase the efficiency of the same type of cyclical operations in various areas of business. The standard functionality of any such system is the following operations: Automatic settlements, recalculations based on existing tariffs for all customers of the company, development and implementation of new tariff plans, creation of standardized reports, formation of accounts and primary accounting documents.
Benefits of using
In the general view, billing is an information automated calculation system that is built on the basis of multifunctional database management systems. The advantages of using a billing system:
Castomization. You can customize your system flexibly to suit your company's individual tasks. The system functionality is designed to automate and optimize as many business processes as possible.
Openness. Such systems are usually "live." This means that it is possible to modernize, personalize, self-service within the framework of current tasks.
Modular construction. The billing system consists of independent, but easily interacting modules, each of which is designed to solve certain tasks – for example, automated billing, changing current services or tariff in real time, etc.
Scalability. In a well-designed system with an increase in the number of subscribers/customers, no major software change is required. The issue of expansion is solved only by an increase in the number of licenses and improvements in the quality of the hardware component.
Forecasting. In the process of working with the billing system, users have the opportunity to create high-precision forecasts for groups of customers based on their costs for services, the intensity of calls, the purchase of additional packages of services, content, and average costs. As a result, based on forecasts of further customer behavior, it is possible to develop and implement new products, change existing tariff plans to increase business efficiency.
The main tasks of billing are:
Real-time data processing. Making calculations based on the current tariffs, debiting funds from the personal account of the subscriber for the services provided.
Automated alert. In automatic mode, a message is sent or a call is made. The goal is to quickly and accurately communicate information to your client – for example, about the need to replenish the account, about changes in the client contract, etc.
Data storage, archiving. Maintain customer history for a long time on your own servers or in the cloud with the ability to access this data at any time.
Reporting. Prepare reports based on the current service plan for each customer or partner.
Collect and analyze customer data. Enter information on all customer activities. For example, the number and frequency of service usage, technical support requests, tariff change requests, and so on.
Billing has a wide range of possibilities. With flexible customization, many automation and business process optimization tasks are addressed. Automatic settlements, data processing, reporting are only the highest level of the billing system. Tracking customer activity, analyzing history and preparing forecasts for processing in the marketing department is another important feature of billing. In general, specific capabilities are determined by the tasks set for the system developer from each customer.
Advantages of TENET
The company "TENET" offers customers the following favorable terms of cooperation:
Develop functional software tailored to your business.
Implementation of ready-made billing systems for enterprises, organizations working with big data.
Comprehensive technical and information support, modernization of existing information systems.
Profitable cost of software products.
Provision of a set of services – from the development of modules taking into account the customer's technical assignment to remote maintenance.
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